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Lean for Banks: Improving Quality, Productivity, and Morale in Financial Offices
Hardcover
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ISBN13: 9781138463929
Publisher: Productivity Press
Published: Dec 18 2020
Pages: 240
Language: English
Most banking institutions suffer from numerous inefficiencies, such as poor planning; inadequate coordination and communication; ineffective processes, tools, and workflow; and excessive bureaucracy. Lean for Banks describes in easy language how to use Lean and Six Sigma management practices to significantly improve the efficiency of bank operations.
Lean for Banks is intended for all levels of bank employees: back-office workers, first-level supervisors, middle- and higher-level managers, and corporate executives. It is also intended for all levels of students at schools that teach banking skills'short courses intended for tellers, college courses in advanced banking operations, and continuing education for bank managers and line employees. This book is an entry-level text on Lean and should give readers enough understanding to prepare them for active participation in Lean deployment activities.
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Lean for Banks: Improving Quality, Productivity, and Morale in Financial Offices
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