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Sì, fa presto a dire Maître.: L'arte sottile di far star bene gli altri.
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Publisher: Independently Published
Pages: 284
Weight: 0.76
Height: 0.71 Width: 6.00 Depth: 9.00
Language: Italian
Fare il Maître non significa soltanto dirigere una sala, conoscere il servizio o coordinare una brigata. Significa saper osservare, ascoltare, prevenire e trasformare ogni gesto in accoglienza.
In Sì, fa presto a dire Maître - L'arte sottile di far star bene gli altri, Endris Tosi racconta una professione complessa e affascinante attraverso l'esperienza maturata nella ristorazione dal 1991. Un percorso che unisce tecnica, sensibilità , eleganza, responsabilità e attenzione autentica verso l'ospite.
Il libro accompagna il lettore dentro la realtà del servizio di sala: dalla mise en place alla gestione della brigata, dal rapporto con la cucina alla comunicazione con il cliente, fino alle situazioni delicate che richiedono equilibrio, autorevolezza e capacità decisionale.
Non è soltanto un manuale tecnico, ma una guida concreta e umana, arricchita da esempi, casi pratici, riflessioni ed esercizi utili per trasformare l'esperienza quotidiana in crescita professionale.
Un libro rivolto a:
- Maître, camerieri e responsabili di sala
- Studenti e docenti degli istituti alberghieri
- Ristoratori e professionisti dell'ospitalitÃ
- Chi desidera comprendere il valore autentico dell'accoglienza
Perché una tavola perfetta non basta. Un grande servizio nasce dalla capacità di far sentire ogni ospite atteso, ascoltato e rispettato.
Ci sono mestieri che si imparano e altri che si vivono. Quelli dell'accoglienza appartengono a questa seconda categoria.
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