Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Information and Communication Technologies in Tourism 2021: Proceedings of the Enter 2021 Etourism Conference, January 19-22, 2021

Information and Communication Technologies in Tourism 2021: Proceedings of the Enter 2021 Etourism Conference, January 19-22, 2021

Wörndl, Wolfgang
Koo, Chulmo
Stienmetz, Jason L.

Paperback

Business GeneralTechnology & Engineering

ISBN10: 3030657841
ISBN13: 9783030657840
Publisher: Springer Nature
Published: Jan 12 2021
Pages: 581
Weight: 1.83
Height: 1.21 Width: 6.14 Depth: 9.21
Language: English
Part I: Technology.- The Evolution of Chatbots in Tourism: a Systematic Literature Review.- In-room voice-based digital assistants transforming on-site hotel services and guests' experiences.- Co-Creating Personalised Experiences in the Context of Personalisation-Privacy Paradox.- AI based Self-Service Technology Service Failure in Hotel.- Part II: Innovation.- Loyalty Programs and Direct Website Performance: An Empirical Analysis of Global Hotel Brands.- A Netnographic Study of Consumer Value in Slow Travel.- Coworking & coliving: do they attract digital nomad tourist?.- Robo-tipping: Are customers game?.- Part III: Social Media & User Generated Content.- Tourist experiences at overcrowded attractions: A text analytics approach.- A Pinterest Netnography.- Contextual Effects of Online Review Recency: Three Research Propositions.- Cultural traits in the consumption of luxury hotel services. An exploratory analysis through online reviews data.- Part IV: Destinations.- The Digitized Ecosystem of Tourism in Europe: Current Trends and Implications.- Destination Imagery Diagnosis Model: The Case of Switzerland.- Discovering Cultural Differences through Information Flow of National DMOs Websites.- Smart Tourism Cities' Competitiveness Index: A Conceptual Model.- Part V: COVID-19.- Hear no virus, see no virus, speak no virus: Swiss hotels' online communication regarding Coronavirus.- Factors influencing tourists' intention to use COVID-19 contact tracing app.- Examining Post COVID-19 Tourist Concerns Using Sentiment Analysis and Topic Modeling.- Enhancing the Visitor Experience in the time of COVID 19. The use of AI Robotics in Pembrokeshire Coastal Pathway.

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