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Implementing a Pursuit of Excellence Quality Management System (Peqms): A Practical Guide to Building Organizations that Consistently Deliver Excellen
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ISBN13: 9798191969152
Publisher: Independently Published
Pages: 710
Weight: 2.06
Height: 1.42 Width: 6.00 Depth: 9.00
Language: English
Publisher: Independently Published
Pages: 710
Weight: 2.06
Height: 1.42 Width: 6.00 Depth: 9.00
Language: English
Implementing a Pursuit of Excellence Quality Management System (PEQMS)
A Practical Guide to Building Organizations that Consistently Deliver Excellence
By Dr. Chrispin Ntungo Book Overview
In a world of rapidly evolving customer expectations, technological disruption, and complex regulatory demands, occasional success and compliance with external standards are no longer enough. True organizational survival and growth require a systematic, deliberate approach to leadership, process design, and continual improvement.
A Practical Guide to Building Organizations that Consistently Deliver Excellence
By Dr. Chrispin Ntungo Book Overview
In a world of rapidly evolving customer expectations, technological disruption, and complex regulatory demands, occasional success and compliance with external standards are no longer enough. True organizational survival and growth require a systematic, deliberate approach to leadership, process design, and continual improvement.
Implementing a Pursuit of Excellence Quality Management System (PEQMS) provides leaders across all sectors-business, government, healthcare, education, faith-based organizations, and non-profits-with a practical, step-by-step blueprint for organizational transformation.
Rather than treating quality as an isolated department or a checkbox exercise for certification, Dr. Chrispin Ntungo presents PEQMS as an integrated organizational philosophy. By unifying ten core management disciplines into a single coherent framework, this book bridges the gap between basic compliance and true excellence, helping organizations shift from asking Are we compliant? to How can we consistently exceed expectations? Key Features & What You Will Learn
Dr. Chrispin Ntungo is an expert in organizational leadership, quality management systems, and strategic development. Through PEQMS, Dr. Ntungo equips leaders and organizations with practical frameworks to foster sustainable excellence, operational integrity, and high-performance cultures.
Rather than treating quality as an isolated department or a checkbox exercise for certification, Dr. Chrispin Ntungo presents PEQMS as an integrated organizational philosophy. By unifying ten core management disciplines into a single coherent framework, this book bridges the gap between basic compliance and true excellence, helping organizations shift from asking Are we compliant? to How can we consistently exceed expectations? Key Features & What You Will Learn
- The Integrated 10-Discipline PEQMS Framework: Align Leadership, Strategic Planning, Customer Focus, Process Management, Performance Measurement, Risk Management, Innovation, Continual Improvement, People Development, and Organizational Learning.
- Moving Beyond Compliance: Shift organizational culture from meeting minimum regulatory requirements to fostering continuous value creation and proactive risk management.
- Practical Implementation Tools: Hands-on templates and guidance for drafting vision/mission statements, quality policies, Key Performance Indicators (KPIs), business process maps, risk registers, audit programs, and management reviews.
- Cost of Quality Strategy: Understand and eliminate the hidden costs of poor quality (rework, scrap, warranty claims, lost customer trust) by investing in proactive prevention and appraisal systems.
- Universal Application: Adaptable management principles tailored for corporations, small and medium enterprises (SMEs), healthcare institutions, schools, public administration, NGOs, and faith-based ministries.
- Executive Leaders & C-Suite: CEOs, Managing Directors, and Board Members seeking to align organizational strategy with operational execution and long-term sustainability.
- Quality & Compliance Professionals: Quality Managers, QA/QC Specialists, Auditors, and Continuous Improvement Practitioners looking for an integrated approach beyond traditional ISO 9001, Lean, or Six Sigma siloes.
- Operations & Department Managers: Leaders in HR, Finance, Operations, IT, Procurement, and Customer Service looking to streamline process efficiency and eliminate waste.
- Entrepreneurs & Business Owners: Founders wanting to embed robust management systems early to support scalable growth.
- Public Sector, NGO & Ministry Leaders: Officials, healthcare administrators, educators, and faith-based directors committed to stewardship, governance, and high-impact service delivery.
Dr. Chrispin Ntungo is an expert in organizational leadership, quality management systems, and strategic development. Through PEQMS, Dr. Ntungo equips leaders and organizations with practical frameworks to foster sustainable excellence, operational integrity, and high-performance cultures.
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