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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
The Human Touch: Personal skills for professional success

The Human Touch: Personal skills for professional success

Paperback

Business GeneralCareers

ISBN10: 1906124914
ISBN13: 9781906124915
Publisher: BCS, the Chartered Institute for IT
Published: Dec 13 2012
Pages: 256
Weight: 0.90
Height: 0.53 Width: 6.69 Depth: 9.61
Language: English
All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.

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Business General