Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
The Hospitality Advantage: Embracing the Competitive Power of Exceptional Hospitality in Every Industry

The Hospitality Advantage: Embracing the Competitive Power of Exceptional Hospitality in Every Industry

Craul, Bruce

Hardcover

Business GeneralManagement

Currently unavailable to order

ISBN13: 9798891882584
Publisher: Advantage Books
Published: Jan 20 2026
Pages: 192
Weight: 0.90
Height: 1.00 Width: 6.10 Depth: 9.20
Language: English
Turn Hospitality Into Your Business's Superpower

In The Hospitality Advantage, Bruce Craul shows you how genuine hospitality is more than just a nice to have--it's a game-changing business strategy. Drawing on over four decades of experience in the hospitality industry, Craul reveals how treating customers and employees like guests can skyrocket loyalty, improve employee satisfaction, and ultimately drive business growth.

This isn't about customer service--it's about creating a culture where people feel truly valued. Whether you lead a small startup or a multi-national brand, you'll learn how to make every interaction count, from first impressions to long-term relationships. Craul provides real-world examples and proven strategies that anyone can implement, regardless of industry, to build a business that stands out.

You'll discover how to:

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