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Handbook of Metrics for Research in Operations Management: Multi-Item Measurement Scales and Objective Items

Handbook of Metrics for Research in Operations Management: Multi-Item Measurement Scales and Objective Items

Hardcover

Business General

ISBN10: 1412954517
ISBN13: 9781412954518
Publisher: Sage Publications, Inc
Published: Oct 1 2007
Pages: 776
Weight: 3.17
Height: 1.78 Width: 7.70 Depth: 9.25
Language: English
The Handbook of Metrics for Research in Operations Management is a compilation of multi-item scales and objective items that can be used to construct surveys and questionnaires in Operations Management. Such surveys can be sent to manufacturing or service managers to collect empirical data on their operations for research purposes. The metrics can be used to measure constructs such as Total Quality Management, Just-In-Time manufacturing, Operations Strategy, Technology Management, Supply Chain Management, performance of operations and related concepts.

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Business General