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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
The Handbook of Behavioral Operations Management: Social and Psychological Dynamics in Production and Service Settings

The Handbook of Behavioral Operations Management: Social and Psychological Dynamics in Production and Service Settings

Bendoly, Elliot
Van Wezel, Wout
Bachrach, Daniel G.

Paperback

Business GeneralManagement

ISBN10: 0199357226
ISBN13: 9780199357222
Publisher: Oxford University Press
Published: Jun 1 2015
Pages: 448
Weight: 1.30
Height: 1.00 Width: 6.10 Depth: 9.10
Language: English
The Handbook of Behavioral Operations Management provides easy-to-access insights into why associated behavioral phenomena exist in specific production and service settings, illustrated through ready-to-play games and activities that allow instructors to demonstrate the phenomena in class settings along with applicable prescriptions for practice. By design the text serves a dual role as a desk/training reference to those practitioners already in the field and presents a comprehensive framework for viewing behavioral operations from a systems perspective. As an interdisciplinary book relating the dynamics of human behavior to operations management, this handbook is an essential resource for practitioners seeking to develop greater system understanding among their workers, as well as for instructors interested in emphasizing the practical relevance of behavior in operational settings.

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