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612-822-4611
Front Desk Management

Front Desk Management

Hardcover

Business GeneralGeneral Education

ISBN10: 1635496640
ISBN13: 9781635496642
Publisher: Larsen & Keller Education
Published: May 17 2018
Pages: 238
Weight: 1.74
Height: 0.56 Width: 8.00 Depth: 10.88
Language: English
The front desk or reception desk of an organization is the first department that greets the customer. Front desk management involves record-keeping of clientele, intimating customers and business partners about commercial information, answering queries, etc. between clients and the organization, scheduling appointments, etc. Other daily tasks such as housekeeping management, reception of guests, recording couriers, etc. are also a part of managing the front desk. This book is a complete source of knowledge on the present status of this important field. Students interested in front desk management will benefit from this book.

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Business General