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Processus et Entreprise 2.0 - Innover par la collaboration et le Lean management: Innover par la collaboration et le Lean management
Paperback
Series: Strategies Et Management
ISBN13: 9782100563296
Publisher: Dunod
Published: May 4 2011
Pages: 304
Weight: 0.93
Height: 0.64 Width: 6.02 Depth: 9.25
Language: French
Ce livre a reçu le Prix qualité et performance 2011. Agilité, Efficience, innovation.. des défis posés aux entreprises du 21e siècle! Face à ces exigences accrues dans un monde d'hyper-compétition, le pilotage/optimisation des processus métiers et la gestion des flux de communication sont deux leviers sur lesquels doit s'appuyer conjointement le management de l'Entreprise. Plus précisement, ce livre propose de déployer l'approche dulean management pour le pilotage des processus et l'approche Entreprise 2.0 pour mieux gérer les flux de communication.
Pourquoi allier ces 2 sujets? Leurs objectifs sont communs: agilité, mobilisation de l'intelligence et de la créativité de tous; la culture d'entreprise est nécessaire au succès des deux démarches; elles se renforcent mutuellement: le Lean favorise l'efficacité des process de communication et une communication efficace favorise l'efficacité des méthodes d'amélioration continue des processus.
Ce livre séduira tant les managers sceptiques des grandes entreprises, que ceux qui veulent comprendre comment ça marche. Tous les mécanismes du 2.0 y sont démontés.
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