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La négociation d'affaires - 2ème édition - Règles, pratiques et applications: Règles, pratiques et applications
Paperback
ISBN13: 9782100490783
Publisher: Dunod
Published: Aug 29 2005
Pages: 256
Weight: 0.79
Height: 0.54 Width: 6.02 Depth: 9.25
Language: French
Répondre à un appel d'offre, conclure un projet de dimension internationale, s'assurer durablement un marché ou une source d'approvisionnement ? Autant de situations complexes aux acteurs multiples, aux enjeux déterminants, qui nécessitent une préparation rigoureuse pour défendre les intérêts de l'entreprise. Avec un pragmatisme issu d'une longue pratique, l'auteur propose des techniques et des méthodes pour aborder les trois phases d'une négociation d'affaires: l'analyse de la situation avant les discussions, le déroulement des pourparlers et la gestion d'éventuelles situations de crise. Des scénarios de négociation commentés et des mises en situation permettent au lecteur d'entrer au coeur des débats et de mieux comprendre ce qui se cache derrière les mots et les attitudes des acteurs. Cette nouvelle édition, entièrement actualisée, met davantage l'accent sur la stratégie optimale en négociation.
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