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Comment écrire des règles qui donnent envie d'être suivies: Un guide pour rédiger des politiques et des directives respectueuses
Paperback
Publisher Price: $23.99
ISBN13: 9781988749105
Publisher: Pixley Press
Published: Feb 28 2022
Pages: 190
Weight: 0.58
Height: 0.40 Width: 6.00 Depth: 9.00
Language: French
Souvent, les organisations prétendent que le respect des autres est une valeur fondamentale, mais lorsqu'on regarde leurs documents de politique, c'est toute une autre histoire. Qu'ils les appellent des politiques, des normes ou simplement des règles, cela ressemble trop souvent au sergent qui crie ses ordres aux troupes. Ce ton de voix aurait pu être acceptable dans le passé,
mais il n'est pas efficace sur le lieu de travail d'aujourd'hui.
Comme vous mettez à jour vos politiques d'entreprise, administratives et opérationnelles pour répondre aux changements apportés par le temps, ce livre vous invite à redéfinir la manière dont vous rédigez vos règles. Il vous montre comment:
- Organiser et réduire la longueur des instruments en matière de politique
- Utiliser une expression stricte sans paraître pour autant dictatorial ou agressif - Choisir des mots qui encouragent la conformité, et
- Réduire le temps nécessaire à la rédaction et à l'approbation.
Les employés et les clients s'attendent à ce qu'on leur parle avec respect. Les règles mal exprimées reflètent une mauvaise image de votre structure, même lorsqu'elles n'expriment que des vestiges de la culture que votre entreprise avait dans le passé. Des règles bien rédigées invitent à l'engagement et peuvent faciliter le suivi, l'application et l'audit de vos politiques.
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