Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Foundations for Measuring Quality in a Lawn Mowing Business: From the Perspective of the Service Provider

Foundations for Measuring Quality in a Lawn Mowing Business: From the Perspective of the Service Provider

Fillmore, Paul F.

Paperback

Business General

ISBN13: 9798632060363
Publisher: Independently Published
Published: Mar 30 2020
Pages: 38
Weight: 0.15
Height: 0.09 Width: 5.98 Depth: 9.02
Language: English
Measuring quality for a service industry can seem daunting because the measurements seem very subjective, and there are a lot of aspects to consider when measuring quality in mowing lawns. This book gives guidance on developing a quality management program. Other company functions, such as collecting and incorporating customer requirements, training, equipment maintenance, and self-assessment, both support and provide very important injects to the quality management program. It is through this foundation that a lawn mowing company can begin to define its standards for quality and measure itself against those standards. This book does not propose the standards because those are variables dependent upon numerous factors. Rather, by establishing a quality management program with the right supporting programs and injects, the company can build a firm foundation for setting a standard and assessing quality.

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