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612-822-4611
Everyone's Problem Solving Handbook: Step-By-Step Solutions for Quality Improvement

Everyone's Problem Solving Handbook: Step-By-Step Solutions for Quality Improvement

Hardcover

Business GeneralTechnology & Engineering

ISBN10: 1138464120
ISBN13: 9781138464124
Publisher: Routledge
Published: Sep 14 2017
Pages: 176
Weight: 1.49
Height: 0.61 Width: 8.41 Depth: 11.11
Language: English
The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.

Five-Step Problem-Solving Process

Identify the problem: Clearly state what needs improvement.

Analyze: Determine what causes the problem to occur.

  1. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem.
  2. Test Implement: Implement these actions on a trial basis to determine their effectiveness.
  3. Standardize: Ensure that useful actions are preserved.

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