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    3038 Hennepin Ave Minneapolis, MN
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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service --- And What Should Happen!

Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service --- And What Should Happen!

Paperback

Business General

ISBN10: 0874256143
ISBN13: 9780874256147
Publisher: Createspace
Published: Jan 8 2015
Pages: 126
Weight: 0.28
Height: 0.36 Width: 4.45 Depth: 7.15
Language: English
Sick of hearing your customer service staff say: My computer is down, It's lunch time, I haven't gotten to it yet, etc. etc.. This book is an encyclopedia of what your service staff should say and do, instead. Ideal as a service coaching resource, this book provides a quick and easy solution that will improve customer perceptions about your organization and its service staff.

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Business General