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Essentials of Operations Management
Paperback
ISBN13: 9781412925709
Publisher: Sage Publications, Inc
Published: Feb 20 2009
Pages: 456
Weight: 1.55
Height: 0.70 Width: 6.90 Depth: 9.80
Language: English
Covering the most critical topics and strategies in the field, Essentials of Operations Management provides business students with the most up-to-date coverage of modern topics not always found in other texts, such as human resources in operations, facility location, green operations, and the balanced scorecard approach to operations. Author Scott Young draws on his many years of teaching experience at both the undergraduate and MBA level to provide the essential content necessary for success in operations-in an affordable text.
Key Features
- Includes a complete chapter (Chapter 4) on managing the operations workforce-an important topic for the well-rounded operations manager
- Applies The Balanced Scorecard approach to operations in Chapter 5, introducing students to a performance measure that balances customer, internal processes and learning and growth measures against traditional financial measures
- Covers sustainable operations in Chapter 7, including discussions of green operations and why they are important for any new operations manager
- Includes end-of-chapter projects and exercises that help students apply concepts to real-life situations
- Provides students with ample review opportunities through additional end-of-chapter features such as review questions, key terms, and summary points
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