• Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Embracing Your Accessibility

Embracing Your Accessibility

Paperback

Business General

ISBN10: 1847286976
ISBN13: 9781847286970
Publisher: Lulu Pr
Published: Feb 7 2007
Pages: 120
Weight: 0.41
Height: 0.28 Width: 6.00 Depth: 9.00
Language: English
This book starts with information on Hosted Telecom/Call Center Services, because this is a relatively unknown discipline, which may provide time and money saving options in a call center environment. Supervisors and managers may address more urgent matters, matters which should be their core business: customer friendliness, optimizing agents' skills. The book further deals with communicative AND commercial skills, telesales, the sales process, call center operations, mystery calls, and enhancement of the self-image which makes for better performances.

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Business General