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Difficult Conversations: Craft a Clear Message, Manage Emotions and Focus on a Solution
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Publisher: Ascent Audio
Published: Apr 11 2023
Language: English
● Uncovering the root cause of friction
● Maintaining a positive mindset
● Untangling the problem together
● Agreeing on a way forward
Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives--from the most trusted source in business.
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