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Dealing W/Difficult People
Paperback
ISBN13: 9780071416412
Publisher: McGraw-Hill Companies
Published: Mar 13 2003
Pages: 64
Weight: 0.29
Height: 0.19 Width: 6.18 Depth: 8.94
Language: English
THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES
These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers.
Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.
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