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Data Envelopment Analysis: From Normative to Descriptive Performance Evaluation
Paperback
Series: Europaeische Hochschulschriften / European University Studie, Book 3444
ISBN13: 9783631724491
Publisher: Peter Lang Gmbh, Internationaler Verlag Der W
Published: Jul 7 2017
Pages: 282
Weight: 0.79
Height: 0.63 Width: 5.83 Depth: 8.27
Language: English
The question of modern performance evaluation has been extensively discussed in the literature, leading to a call for models including non-optimizing behaviors of decision makers and non-financial performance criteria. A promising management instrument is data envelopment analysis (DEA), which enables the aggregation of financial and non-financial indicators into a single measure. This work contributes to a better understanding of DEA from two perspectives: (i) it offers a normative solution to the zero-value weight problem and (ii) it provides the first experimental results on behavioral DEA based on an original taxonomy of cognitive biases related to performance evaluation. Behavioral DEA is a completely new research area which yields plenty of research opportunities.
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