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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
DIY Conflict Resolution: Seven Choices and Five Actions of the Masters

DIY Conflict Resolution: Seven Choices and Five Actions of the Masters

Paperback

Business General

ISBN10: 1636180817
ISBN13: 9781636180816
Publisher: Aviva Pub
Published: Dec 18 2014
Pages: 204
Weight: 0.62
Height: 0.43 Width: 6.00 Depth: 9.00
Language: English
In this third edition of DIY Conflict Resolution, Nance L. Schick, Esq. draws from her proprietary conflict mediation process to create an invaluable step-by-step guide to workplace conflict resolution. Informed by Schick's extensive experience as an employment attorney, diversity trainer, and conflict resolution coach, this groundbreaking guide to listening effectively in the workplace teaches you how to become a compassionate listener and instructs you in resolving conflicts at work on your own. Schick shows you how to navigate your past experiences with conflict and discover practical solutions to define the dispute, understand the interest of each individual involved, and find a satisfactory outcome through specific, measurable actions. Whether you are a leader struggling to adapt to diversifying workforces or just interested in becoming a better listener, troubleshooter, or influencer, DIY Conflict Resolution offers simple mediation techniques for work that will ultimately show you how to listen and lead without fear.

Also from

Miller, Dan

Also in

Business General