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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Digital Delight: Second Edition: Planning, measuring, and optimizing great digital customer and employee experiences

Digital Delight: Second Edition: Planning, measuring, and optimizing great digital customer and employee experiences

Paperback

Business GeneralManagement

ISBN10: 1690018631
ISBN13: 9781690018636
Publisher: Independently Published
Published: Sep 2 2019
Pages: 180
Weight: 0.55
Height: 0.38 Width: 6.00 Depth: 9.00
Language: English
We are living in the age of experience. With the proliferation of tools that allow better and more holistic design of customer experience and employee experience, comes an increased ability to measure, analyze, and optimize. This new age of increased integration means that successful CX and EX involves many teams and departments within an organization to become successful.

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Business General