• Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals

Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals

Paperback

Business GeneralInvesting & Finance

ISBN10: 1735059315
ISBN13: 9781735059310
Publisher: Lightning Source Inc
Published: Nov 6 2020
Pages: 256
Weight: 0.84
Height: 0.58 Width: 6.00 Depth: 9.00
Language: English
What do championship poker players and world-class salespeople have in common? The ability to read people. Customers tell us how to deliver the highest levels of service. If we pay attention to them, listen to their words, and observe their behavior, they will guide us to do the following: - Treat them the way they want to be treated. - Meet and exceed their expectations. - Provide a positive, predictable experience. - Develop strong relationships and bonds. - Tailor our approach to each individual.

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