Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Customer Service Development of a Sport Store

Customer Service Development of a Sport Store

Daniels, Sean

Paperback

Business General

ISBN10: 1979251576
ISBN13: 9781979251570
Publisher: Createspace
Published: Oct 31 2017
Pages: 30
Weight: 0.21
Height: 0.06 Width: 8.50 Depth: 11.02
Language: English
The purpose of the thesis was to find development suggestions for the customer service of the commissioner. Quantitative research was used to collect primary data by conduct- ing a questionnaire survey. The secondary research was done in order to find out the strengths and weaknesses of Stadium and to determine the demographics of the custom- ers of Lielahti area. The survey was executed in a multiple-choice format and the ques- tionnaire had one open question. The most important parts were the three questions where respondents were asked to rate different characteristics of the store services on a scale of one to five. This method was chosen to provide the commissioner with a wide range of standardized data and to distinguish stores more clearly.

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