Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Customer Service Course: Necessary Skills For Effective Customer Service

Customer Service Course: Necessary Skills For Effective Customer Service

Trainees, Online

Paperback

Business General

ISBN10: 1484976940
ISBN13: 9781484976944
Publisher: Createspace Independent Publishing Platform
Published: May 16 2013
Pages: 60
Weight: 0.21
Height: 0.12 Width: 6.00 Depth: 9.00
Language: English
The main focus of this course is to provide the necessary skills for effective customer service.The most important people in any successful organization are the staff. Without properly trained and motivated staff no company can provide an effective service to their customers.Well trained staff have confidence and enjoy their work. They are more effective in what they do, and are more capable to meet customer requirements.Training should be an ongoing process, and not just a once off event. It should become part of the company culture, and the accepted way of doing business.Subjects covered in this course includeEffective CommunicationTelephone SkillsListening SkillsDealing with ClientsThe Main Purpose Of Staff TrainingEffective Communication.Listening Skills.Customer Loyalty.

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