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Customer Relationship Management

Customer Relationship Management

Paperback

Business General

ISBN13: 9798322077268
Publisher: Independently Published
Published: Apr 13 2024
Pages: 156
Weight: 0.83
Height: 0.33 Width: 8.50 Depth: 11.00
Language: English
Customer Relationship Management (CRM) is a business strategy that focuses on managing and nurturing interactions with customers. The goal of CRM is to enhance customer satisfaction, loyalty, and overall customer experience. It involves the use of technology and data analysis to understand customer needs, preferences, and behaviors, allowing businesses to tailor their products and services accordingly.

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Business General