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Customer Development of Effective Performance Indicators in Local and State Level Public Administration
Hardcover
Business GeneralManagementGeneral Political Science
ISBN13: 9781839821493
Publisher: Emerald Pub Ltd
Published: Mar 3 2021
Pages: 144
Weight: 0.75
Height: 0.40 Width: 6.20 Depth: 9.10
Language: English
Grounded in quality management principles, the book encourages community members to participate in practical co-production, promotes mutual learning and joint ownership, fosters relationship building between diverse customer groups, and inspires open conversations regarding local government operations.
This book provides ground breaking insights for public administrators at all levels, as well community leaders, and scholars of business, public administration, and social responsibility.
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