Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Conversational Design: Improving Participation and Decision-Making in Public Organizations

Conversational Design: Improving Participation and Decision-Making in Public Organizations

Mages

Paperback

ManagementGeneral Design

Currently unavailable to order

ISBN10: 9063697325
ISBN13: 9789063697327
Publisher: Bis Publishers
Published: Aug 5 2025
Pages: 220
Weight: 1.35
Height: 0.66 Width: 7.10 Depth: 9.77
Language: English
Designers in public organizations face the challenges of managing influential stakeholders, shifting priorities, and the complexities of drafting and implementing policy. Often, they lack the headspace to think deeply about designing for effective public engagement.

Conversational Design helps designers within public and social organizations improve co-design and informed decision making practices. The book offers practical tools and case studies to stimulate participation and foster better conversations, all aimed at achieving shared goals. It also provides a fresh perspective on consolidating data from civic conversations into actionable insights for policymakers. This critical, often overlooked step ensures that citizen voices have a stronger impact on design and policymaking processes.

By presenting a novel understanding of design, this book serves both practitioners and scholars of design, as well as professionals in related fields that use objects and tools to shape social situations. It guides readers in making informed decisions on complex social challenges.

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