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Call Center Operations: Profiting from Teleservices

Call Center Operations: Profiting from Teleservices

Paperback

Series: McGraw-Hill Series on Telecommunications

MarketingTechnology & Engineering

Currently unavailable to order

ISBN10: 0070164304
ISBN13: 9780070164307
Publisher: McGraw-Hill
Published: Apr 28 2000
Pages: 516
Weight: 1.93
Height: 1.04 Width: 7.50 Depth: 9.25
Language: English
The management of telecommunications and computer technologies presents businesses with opportunities to make their operations more efficient; and there are numerous examples of the functions being transformed by telecommunications technologies. This book teaches how to profit from them.

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Technology & Engineering