• Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Customer Servitude: Poverty, Prejudice, and Power On the Front Lines of American Commerce

Customer Servitude: Poverty, Prejudice, and Power On the Front Lines of American Commerce

Paperback

Business General

ISBN10: 1387486403
ISBN13: 9781387486403
Publisher: Lulu Pr
Published: Jan 3 2018
Pages: 208
Weight: 0.69
Height: 0.48 Width: 6.00 Depth: 9.00
Language: English
Customer service jobs are the fastest growing sector of the economy, and they're filled by women, minorities, and the working poor. American commerce is built on a system which places the most marginalized workers at the mercy of the American public, prioritizes personality over skill, and promises advancement and wage opportunities which don't exist. Customer service employees know they're being exploited, but they've been effectively silenced through decades of injustice. It's time to make some noise.

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Business General