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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Customer Service Rules!: 52 Ways to Create A Customer-Centric Business

Customer Service Rules!: 52 Ways to Create A Customer-Centric Business

Paperback

Business General

ISBN10: 1938406397
ISBN13: 9781938406393
Publisher: Lightning Source Inc
Published: Aug 25 2014
Pages: 106
Weight: 0.26
Height: 0.22 Width: 5.25 Depth: 8.00
Language: English
The customer is not always right, but he or she is always the customer. That's customer service expert Don Gallegos' mantra. His 52 Rules will help you create a company that is focused on giving the best customer service ever. Gallegos' long experience as president of 70-store supermarket chain King Soopers is the basis for the Rules: welcoming customer complaints, empowering employees to handle customers' problems, learning from the best customer service companies, and much more. Read one rule a week-or all 52 at once! Don Gallegos' Customer Service Rules! is your guide to building a business centered on your customers.

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Business General