Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Customer Service Is Just Foreplay: The Modern Customer Experience Will Separate You From The Competition

Customer Service Is Just Foreplay: The Modern Customer Experience Will Separate You From The Competition

Elyssa, Shapiro
Appleton, Brian
Cass, Jason D.

Paperback

Business GeneralManagementMarketing

ISBN10: 0996222758
ISBN13: 9780996222754
Publisher: Cappleton, LLC
Published: Jun 15 2015
Pages: 148
Weight: 0.61
Height: 0.40 Width: 6.00 Depth: 9.00
Language: English
Business as usual gets a new life in Customer Service is Just Foreplay. This information-packed guide is filled with relevant modern practices and principles that can be applied to any agent or agency in the insurance industry. Client interactions have made a major shift over the past decade. Merely providing good customer service has been surpassed by digital tools and strategies that make up a great customer experience. Mobile apps, online chat and payment systems as well as 24/7 accessibility aren't just extras anymore. Agents are charged with evaluating and changing out-of-date business models to keep pace with online competitors. Jason Cass, owner of JDC Insurance Group, is a thought leader, speaker, agency owner and champion for the independent insurance industry. As an entrepreneur, Jason has first-hand experience building a profitable agency that can be run both virtually and digitally. In Customer Service Is Just Foreplay Jason will show you how to do the same.

1 different editions

Also available

Also in

Business General

View All