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Customer Relationship Management: Building Strong Customer Connections
Paperback
Series: Management Science
Currently unavailable to order
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Publisher: Independently Published
Published: May 23 2024
Pages: 130
Weight: 0.30
Height: 0.28 Width: 5.00 Depth: 8.00
Language: English
Segmentation variables personalize CRM strategies effectively. Competitive analysis and positioning stand out from competitors. The importance of effectively designing and managing customer touchpoints for seamless experiences driving loyalty is emphasized. B2B customer relationships are explored, focusing on unique dynamics.
Data collection, integration, quality management ensure data management and analysis are prioritized. Powerful customer data analysis techniques and tools drive actionable insights transforming businesses.
Eli Jr provides a comprehensive CRM roadmap. This book equips readers with the knowledge and tools to build lasting, profitable customer relationships changing their business forever.
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