Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Customer Happyland: How Smart Companies Design, Choose and Keep their Customers Forever

Customer Happyland: How Smart Companies Design, Choose and Keep their Customers Forever

Cardona, Noel

Paperback

Business General

ISBN10: 0244988994
ISBN13: 9780244988999
Publisher: Lulu Pr
Published: Apr 19 2019
Pages: 170
Weight: 0.46
Height: 0.36 Width: 5.83 Depth: 8.27
Language: English
Customer Happyland is about you as a business leader gaining clarity where your business is going on how to get there fast! What is the connection between business efficiency, employees' dreams, shareholder's vision and customer needs? This book is about their hidden connection you wouldn't normally see. Myth 1: Average business leaders believe customers are king. They are not! Your organisation must become the center of their life, you must control them and get them to truly believe they can not do without you. Myth 2: Customer Happiness can only be achieved by giving them what they want. Wrong! As with any human being, expectations can, and should be managed, in order to make them happy in advance.

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