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Customer Delight 365: Daily Inspiration for the Customer Service Professional

Customer Delight 365: Daily Inspiration for the Customer Service Professional

Paperback

Business General

ISBN10: 1704106176
ISBN13: 9781704106175
Publisher: Independently Published
Published: Feb 13 2016
Pages: 422
Weight: 1.24
Height: 0.86 Width: 6.00 Depth: 9.00
Language: English
Customer Delight 365, a book of wise quotations, personal insights and practical applications, was created after author Brian Monahan experienced a delightful hospitality-industry conference.Brian, who has served the hospitality industry for more than 20 years, shares his tremendous passion for creating memorable customer-service experiences for his clients.His aspiration is for businesses and customer-service professionals to join forces to create an inspired vision for customer service: Customer Delight.This book isn't just a collection of quotations. It's a collection of applications and implementations that you can read, examine and put into action, says Don the Idea Guy in the book's Foreword.The impact of this book is super-powered when you share the quotations and messages with your colleagues in the customer-service industry. Together, you will serve up Customer Delight!

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Business General