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The Claims Review Playbook: How to Lead Claims Reviews That Reduce Costs, Improve Outcomes, and Strengthen Financial Control
Paperback
Publisher: Line of Business
Published: Mar 21 2026
Pages: 182
Weight: 0.96
Height: 0.39 Width: 8.50 Depth: 11.00
Language: English
ost claims reviews end without decisions. Reserves go unchallenged. Litigation drifts. Return-to-work opportunities close. Meeting after meeting, nothing changes.
The Claims Review Playbook gives risk managers, claims managers, and finance leaders a step-by-step system to change that.
Built on the proven CONTROL Framework, this playbook delivers:
- A complete 12-month scheduling and preparation system
- Settlement authority structures that let you make decisions during the review, not weeks later
- 45 cost-saving questions across Workers' Compensation, General Liability, and Auto Liability
- Site tour strategies that uncover fraud, reduce reserves, and prevent future losses
- Follow-up systems that turn action items into results
- Real-world role-play dialogues showing exactly what to say and how to lead
- A 90-day action plan to implement immediately
Designed specifically for self-insured and high-deductible organizations where every claims dollar comes directly from your balance sheet.
Stop being a payment processor. Become the guardian of your balance sheet.
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