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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Boomerang!

Boomerang!

Paperback

Business GeneralManagement

ISBN10: 1905665512
ISBN13: 9781905665518
Publisher: Pollinger Ltd
Published: Oct 10 2007
Pages: 260
Weight: 0.67
Height: 0.55 Width: 5.50 Depth: 8.50
Language: English
Quality of service is essential in the retail industry, if customers are to return time after time. This book sets out the Continue and Begin method of training for quality, using anonymous shoppers to observe staff in action. It explains how to motivate people and help them to improve, to achieve consistent high quality service across all branches of a company.

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Business General