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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty

Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty

Paperback

AccountingBusiness GeneralManagement

ISBN10: 0814439268
ISBN13: 9780814439265
Publisher: Amacom
Published: Mar 28 2012
Pages: 272
Weight: 0.89
Height: 0.62 Width: 6.00 Depth: 9.00
Language: English
Brand Real is a business strategy guide for making a brand's promise stand up at every customer touch point. Packed with proven, repeatable management practices, the book shows how to establish a clean brand architecture while avoiding the needless complexity that has tripped up many promising companies. Author Laurence Vincent presents cautionary tales of supposed brand superstars as well as instructive case studies of genuine brand giants like American Express, Apple, Cisco, Google, Qualcomm, Virgin, and others. Readers will learn how to connect the outward-facing elements of their brands--logos, advertising, imagery, communications--directly to the core elements of business strategy. Most importantly, they'll explore the correlation between a succinct, efficient brand and powerful, lasting connections with their customers.Companies are becoming increasingly creative in their branding strategies--building identities ranging from the warm and fuzzy to the ultra cool and edgy. But it seems many of these enterprises forget that a brand, at its heart, is a promise to deliver. Brand Real ensures your customers' experiences lives up to that promise and that their loyalties stay with you.

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Business General