Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Being in Service: The Art of Conscious Customer Service

Being in Service: The Art of Conscious Customer Service

Coggins, Jimmy

Paperback

Business GeneralMeditation

ISBN10: 1535539585
ISBN13: 9781535539586
Publisher: Createspace
Published: Aug 13 2016
Pages: 126
Weight: 0.39
Height: 0.27 Width: 5.98 Depth: 9.02
Language: English
Being In Service is personal and professional exploration of the intersection between Service and Mindfulness. Every successful customer service interaction requires your full presence and awareness. This book is collection of experiences and observations about the value of mindfulness in the service industry. It is the cure for the malady of disengaged associates and detached customers. If you are a service professional or manage a service-oriented organization, the book points to the single most important element of your culture and your training program - developing presence among your directors, managers and frontline associates.Training the art of being present creates connection, trust, loyalty and compassion among your customers, colleagues and guests. It empowers your associates by creating context rather than rules, and connecting them to their values rather than some obscure 'mission'. It gives purpose to their work.

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