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Artificial Intelligence in Hospitality and Tourism in Africa: Prospects, Opportunities, and Challenges

Artificial Intelligence in Hospitality and Tourism in Africa: Prospects, Opportunities, and Challenges

Hardcover

Series: Emerald Studies in Hospitality, Tourism, Creative and Cultural (Htcc) Industries in Africa

Business GeneralGeneral ComputersGeneral Sociology

ISBN10: 1806861704
ISBN13: 9781806861705
Publisher: Emerald Publishing Limited
Published: Apr 6 2026
Pages: 216
Weight: 1.01
Height: 0.56 Width: 6.00 Depth: 9.00
Language: English

Artificial Intelligence in Hospitality and Tourism in Africa offers a timely and comprehensive exploration of AI's transformative role in tourism and hospitality across Africa, and other emerging regions. As global industries rapidly adopt AI technologies, this timely volume addresses the critical gap in literature concerning AI integration in tourism sectors where infrastructural and technological limitations persist. Through regionally grounded case studies and empirical research, the book investigates how AI can enhance customer experience, streamline operations, and promote sustainable tourism practices, while also confronting challenges such as digital infrastructure, ethical concerns, and workforce readiness. Bringing together diverse perspectives from scholars and practitioners, this edited volume presents a balanced blend of conceptual frameworks and practical insights. Chapters examine fintech's role in the visitor economy; AI-driven service personalisation; and industry preparedness for robotics and automation. It is an essential resource for academics, policymakers, and industry professionals seeking to understand and harness AI's potential within the unique socio-economic contexts of emerging markets.

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Business General