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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed

Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed

Hardcover

Series: Human-Computer Interaction

Business GeneralGeneral Computers

ISBN10: 3030521664
ISBN13: 9783030521660
Publisher: Springer Nature
Published: Dec 8 2020
Pages: 445
Weight: 1.80
Height: 1.00 Width: 6.14 Depth: 9.21
Language: English
Introduction.- Distributional Semantics for CRM: Making word2vec Models Robust by Structurizing Them.- Employing Abstract Meaning Representation to Lay the Last Mile towards Reading Comprehension.- Summarized Logical Forms for Controlled Question Answering.- Summarized Logical Forms based on Abstract Meaning Representation and Discourse Trees.- Acquiring New Definitions of Entities.- Inferring Logical Clauses for Answering Complex Multi-hop Open Domain Questions.- Managing Customer Relations in an Explainable Way.- Recognizing Abstract Classes of Text Based on Discourse.- Conversational Explainability for CRM

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