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Age of Intent
Hardcover
Business GeneralGeneral Computers
Publisher Price: $24.95
ISBN13: 9781643072401
Publisher: Amplify
Published: May 28 2019
Pages: 256
Weight: 1.10
Height: 0.80 Width: 6.30 Depth: 9.00
Language: English
We are on the verge of a future just like that.
The age of intent is a world where the smartest of chatbots-virtual agents-are powered by artificial intelligence (AI) and connected to a customer's complete past history. These virtual agents can anticipate just what a customer is looking for, answering questions through chat, on the phone, and through smart speakers like Amazon's Alexa. They'll transform the business world with efficient, scalable service that's available 24/7 and gets smarter every day.
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