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Transforming Technical Services through Training and Development

Transforming Technical Services through Training and Development

Paperback

Series: Alcts Monograph

General Reference

ISBN10: 0838948774
ISBN13: 9780838948774
Publisher: ALA Editions
Published: Oct 5 2022
Pages: 168
Weight: 0.52
Height: 0.39 Width: 5.98 Depth: 8.90
Language: English
Busy technical services managers looking for reliable, theoretically-sound methods to incorporate formal and informal staff development into the everyday work of their employees will find them in this practical guide from Core: Leadership, Infrastructure, Futures.

Technical services departments are increasingly expected to do more with less, which means that finding a balance between meeting service demands and developing staff knowledge and skills is more challenging than ever. Today's next gen catalogs, changing cataloging rules, and diverse formats and delivery models demand that technical services professionals and paraprofessionals keep up with evolving best practices for the work they do. Fortunately, libraries can adopt methods such as Training Within Industry (TWI), lean management, and instructional design methodologies to develop a learning culture that continuously improves service delivery. Using case studies, this collection showcases a variety of creative and practical training development and organizational strategies that libraries and consortia have used to tackle issues related to skills gaps, remote work, student worker turnover, reorganizations, technology migrations, and more. You will learn about

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General Reference