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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Training Paraprofessionals for Reference Service

Training Paraprofessionals for Reference Service

Paperback

Series: How-To-Do-It Manuals for Librarians (Numbered), Book 164

General Reference

ISBN10: 1555706436
ISBN13: 9781555706432
Publisher: Neal Schuman Publ
Published: Jan 1 2009
Pages: 216
Weight: 1.36
Height: 0.60 Width: 8.40 Depth: 10.90
Language: English
Using paraprofessionals to answer reference questions is a great way to expand your library's reference reach while getting the most value out of your staff. But how do you begin training them? What training materials should be used? What skills should be taught? How important is the reference interview for paraprofessionals? What are the pros and cons of using paraprofessionals in this manner? Morgan answers these and other questions in a new edition of this bestselling book. Revised and updated to include basic and advanced skills using both print and electronic resources, this volume includes modules on government information, international and corporate information, statistics, medical and health information, and more. This guide will help you prepare paraprofessionals for the issues frontline library staff face on a daily basis. Once you've trained them, you can turn again to the book for tips and strategies on evaluation and supplemental training. If your library has catalogers, students, newly hired staff, or other staff members with untapped potential, this book is for you.

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