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The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers
Paperback
ISBN13: 9780838909522
Publisher: Amer Lib Assn
Published: Jan 30 2009
Pages: 160
Weight: 0.83
Height: 0.33 Width: 8.33 Depth: 10.57
Language: English
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