Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Managing with Total Quality Management: Theory and Practice

Managing with Total Quality Management: Theory and Practice

Wilkinson, Adrian
Redman, Tom
Snape, Ed

Paperback

Series: Management, Work and Organisations, Book 40

ManagementGeneral Reference

Currently unavailable to order

ISBN10: 0333620070
ISBN13: 9780333620076
Publisher: Red Globe Pr
Published: Jan 1 1998
Pages: 216
Weight: 1.15
Height: 0.48 Width: 8.25 Depth: 11.00
Language: English
In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.

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