• Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Making Customer Satisfaction Happen

Making Customer Satisfaction Happen

Hardcover

AccountingBusiness General

ISBN10: 0412589206
ISBN13: 9780412589201
Publisher: Springer Nature
Published: Sep 30 1994
Pages: 192
Weight: 0.93
Height: 0.66 Width: 6.37 Depth: 9.49
Language: English
This book provides the focus for an organisation's Total Quality Management process; the achievement of world-class' customer satisfaction. The book draws exclusively from actual case studies of world leading companies.

1 different editions

Also available

Also in

Accounting