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Miscommunication in Healthcare: Solving a Wicked Problem

Miscommunication in Healthcare: Solving a Wicked Problem

Hardcover

Series: Language as Social Action, Book 27

Medical Reference

ISBN10: 1636673783
ISBN13: 9781636673783
Publisher: Peter Lang Inc., International Academic Publi
Published: May 4 2026
Pages: 176
Weight: 0.89
Height: 0.44 Width: 6.00 Depth: 9.00
Language: English
This book investigates the miscommunication that occurs within diverse healthcare settings. It includes doctor-patient consultations, multi-disciplinary teams, and intercultural encounters; it also examines adverse patient events. It explores real life situations where communication failed either patients, health professionals, or both. The author applies a specific social psychological perspective to offer one particular explanation as to why communication fails. The complex nature of health communication is demonstrated through an in-depth analysis of the health system and its associated hierarchical structure. Developed throughout the book is the belief that health communication is a 'wicked problem' with no one solution.

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