Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Managing Risk in Communication Encounters: Strategies for the Workplace

Managing Risk in Communication Encounters: Strategies for the Workplace

Waldron, Vincent R.
Kassing

Paperback

Business GeneralGeneral Reference

ISBN10: 1412966671
ISBN13: 9781412966672
Publisher: Sage Publications, Inc
Published: Jan 1 2010
Pages: 272
Weight: 0.80
Height: 0.60 Width: 6.00 Depth: 8.80
Language: English
This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-life organizational scenarios, includes recent research, applies a standard theoretical framework, and illustrates a full range of communicative tactics and discourse practices. Throughout the book, authors Vincent R. Waldron and Jeffrey W. Kassing provide examples to spur thinking, raise questions, and help readers understand how organizations benefit when employees communicate in ways that manage risk.

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