Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
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  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Managing Organizational Change (RLE: Organizations): Human Factors and Automation

Managing Organizational Change (RLE: Organizations): Human Factors and Automation

Fallik, Fred

Hardcover

Series: Routledge Library Editions: Organizations

Business GeneralGeneral Reference

ISBN10: 0415823269
ISBN13: 9780415823265
Publisher: Routledge
Published: Mar 20 2013
Pages: 174
Weight: 0.94
Height: 0.44 Width: 6.14 Depth: 9.21
Language: English

The United States Internal Revenue Service introduced a multi-million dollar program to automate its operations in the early 1980s. This book describes a multidisciplinary study of the experiences of several thousand users in this program, based primarily on questionnaires, observation and interviews. The case study gives valuable guidance to managers and their consultants involved in planning introduction of new office technology, as well as providing more academic insights into aspects of human behaviour under changing working conditions.

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